Privacy Policy

This Privacy Policy describes how KovoApex (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (the “Site”).

1. PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site (“Device Information”).

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit card numbers or other payment details), email address, and phone number (“Order Information”).

2. HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to:

Fulfill any orders placed through the Site
Process payment information
Arrange for shipping and order confirmations
Communicate with you
Screen orders for potential risk or fraud
Provide you with information or advertising relating to our products or promotions, in line with your preferences

We use Device Information to help us screen for potential risk and fraud and to improve and optimize our Site.

3. SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help us use your Personal Information, as described above.

For example:

We use Shopify to power our online store.
We may use payment processors, logistics providers, analytics services, and marketing platforms to operate our business.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.

4. BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.

You can opt out of targeted advertising by using industry opt-out mechanisms or adjusting your browser and device settings.

5. COOKIES

Cookies are small data files placed on your device. We use cookies to improve your browsing experience, remember preferences, and analyze site traffic.

You can control or disable cookies through your browser settings. However, disabling cookies may affect certain functionalities of the Site.

6. DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information, unless retention is required by law.

7. DATA SECURITY

We take reasonable precautions and follow industry best practices to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. YOUR RIGHTS

If you are a resident of certain jurisdictions (such as California), you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your personal information
Opt out of certain data uses

To exercise these rights, please contact us using the information below.

9. MINORS

The Site is not intended for individuals under the age of majority in their jurisdiction. We do not knowingly collect personal information from minors.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Changes will be posted on this page.