Order & Payment

Ⅰ. How to Change or Cancel My Order?

We process orders quickly so you can get your items as soon as possible. If you need to make changes or cancel your order:

Within 24 hours of purchase:

  • Email us at contact@kovoapex.com.
  • We’ll try to modify or cancel your order if it hasn’t been fulfilled yet.

After 24 hours or once shipped:

  • Orders can no longer be changed or canceled. You may still return your order after delivery by following our Return Policy.

Tip: Before checking out, double-check your shipping address, size, and items to avoid errors.

 

Ⅱ. Accepted Payment Methods

We make checkout simple and safe. You can pay using:

  • Visa
  • Mastercard
  • American Express
  • PayPal

All payments are securely processed through Shopify’s payment gateway. Once payment is complete, you’ll receive an automatic email confirmation for your order.